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Distribution and servicing of security robots

Security robots present a wide range of opportunities within different applications. Robots are reliable for ensuring safety of industrial and transportation facilities, ports, recreation centers, and any areas of the private sector. Such a wide range of usage possibilities will lead to some major changes in how security market enterprises are going to operate. New way of operations will open up a broad range of opportunities for the successful promotion of robotic systems.

Robot – a complex technical device that requires professional installation, training, infrastructure development, and regular maintenance. A security robot purchase will not resolve continuing maintenance issues for efficient continued security. Installation and manual scheduling of the patrol route will also be needed.

Moreover, it is critical for any security provider to ensure prompt resolution of all technical problems, which is possible only if the maintenance center and service technicians are located in the immediate vicinity of the secured property area. Therefore, the idea of selling robots is closely connected to the idea of providing maintenance services. These two objectives are interrelated, and their primary purpose is to meet the needs of sophisticated customers.

The requirement of a nearby maintenance center is likely to create a competitive advantage and present a barrier for global security companies to enter local markets. If you are interested in learning more about these business ideas, please fill out the form and we will share information with you about potential customers in your region.

Who is an ‘SMP Robotics distributor’?

Any company that employs technical experts capable of ensuring a robot’s seamless and continuous onsite operation can become our partner and product distributor.

To ensure smooth and low-cost resolutions of all issues related to the onsite operation of robots, the distributor should:

  • Reside (be located) in the immediate vicinity of the operational facility;
  • Participate in a training course at SMP Robotics and confirm qualifications to operate new robot models on an annual basis;
  • Be familiar with user and service software;
  • Carry out regular onsite technical maintenance and minor repairs of robots.

To meet these challenges, our company provides round-the-clock technical support.

Robotic services business

The use of robots allows a significant reduction in service personnel. Traditionally, service activities involve bringing in a number of onsite operational personnel and their supervisor. With robots, one expert will arrive, activate a dozen of them, and monitor their performance. Unlike humans, robots’ performance does not depend on mood or attentiveness. With robots, a single highly qualified expert can carry out very large tasks.

The cost of work will stay practically the same, regardless of the time of the day or day of the week. No involvement from the customer will be required, and no interruption will be caused by the service delivery. This service is also well-suited for periodic tasks, such as lawn aeration or anti-insect spraying, carried out once or twice a month.

Robot lending or leasing business

End users who employ onsite personnel capable of providing basic technical support can rent or lease robots.

The mutually beneficial distributor’s partnership with the end user relies on the end user’s own staff to carry out simple, everyday operations (such as charging the robot’s batteries, inspecting the robot, cleaning the camera glass, or replacing consumables). In case of failures at the end user’s site, the distributor will promptly resolve them, up to replacing a faulty robot with a working one. In this way, seamless operations are ensured.

Selling robots to end users

Autonomous robot control technologies are still at the stage when they require qualified technical support. A robot is a sophisticated device, and selling them to end users with sufficient technical qualifications or companies with technical personnel employed is advisable. Otherwise, trouble-free experience is not guaranteed.

By selling a robot directly to an end user, the distributor benefits from the distributor’s rebate. The distributor assembles the robot at the end user’s facility, explains operational procedures, and receives payment. The distributor receives regular payments for technical maintenance and occasional ones for repair work.

SMP Robotics’ engagement with the distributor

  • A distributor contract with a new partner is drawn up.
  • The distributor receives training in the SMP Robotics robots’ operational features.
  • The new distributor’s name and information is displayed on the SMP Robotics website.
  • SMP Robotics collects inquiries from customers located in the distributor’s immediate vicinity and passes them along to the distributor.
  • The distributor searches independently for local customers in need of robotics in their work.
  • Customers with a potential need for several robots on one site are singled out.
  • The distributor buys two evaluation units of a commercially marketed model.
  • The distributor is trained to assemble and operate the robot.
  • Robots are promoted on the local market; exhibitions and conferences are held.
  • The distributor demonstrates the robot’s operation at the sites of potential customers.
  • The robot specification is drawn up and approved, software and hardware is configured and, if necessary, modified to optimally match the robot to the specific conditions of the client’s site
  • The price of software modification and the batch of robots is negotiated with SMP Robotics and agreed upon with the end user.
  • A pilot unit is supplied, and its operation in test mode is set up at the customer’s site.
  • A batch of robots is manufactured and delivered.
  • The batch of robots is put into operation.

Purchase security robots for leasing

To become a distributor of SMP Robotics products ROVER S5, fill out the form


Type of Organization:
Do you want: Purchase
Reason for purchasing robots:

What object do you plan to protect with security robots:
Townhouse Suburban community Sports facility Recreation center Corporate Campus Data Center Park Power engineering facilities plant warehouse object of petroleum infrastructure Gated Community Ranch Mine Other 

When do you plan to purchase security robots

 Invite me to a Webinar about robot’s operations: Invite me to a Webinar about robot’s installation and maintenance: